Are all professional products the same?
No! We only sell brands we totally believe in, which is why our favourites are Kérastase and Kevin Murphy. We have used these brands for [...]
What makes professional products better?
Professional products contain more highly concentrated and higher-grade ingredients. This makes them last longer as you need a much smaller amount than non-professional products, and [...]
Why should I pay more for a professional shampoo and conditioner?
You may think that buying professional hair products is a con and that purchasing a brand from a supermarket or chemist is just as good, [...]
Why do I need an appointment every 6-8 weeks?
In our experience after about six weeks your hair starts to lose it’s shape, colour can lose its shine and fade and those pesky grey [...]
Do you have a cancellation policy and if so why?
Yes, we do. For some reason we have found people think it is OK to cancel their appointment and not show up, or cancel it [...]
How long will my colour appointment take?
It really depends on what colour you are having. On average our colour appointments take between 2 and three hours, including your cut and finish. [...]
Am I obliged to book after a free consultation?
No, not at all. If you feel we are not right for you we totally understand, but we of course hope you think we’ll be [...]
What do I need to bring to the consultation?
It’s always great to bring in visual references of hair that you really love, and equally hair that you loathe! If you can also think [...]
Do you offer free consultations?
Absolutely! We invite everyone to come into the salon for a complimentary 15 minute hair consultation before deciding to visit as a client. One of [...]
What if I don’t have a reaction?
Then you are good to go, and we will look forward to seeing you for your colour appointment!